National Motor: Integrated Call Centre

An integrated call centre, helpdesk, mobility, Wi-Fi phones and push-to-talk solution delivered on the CommHive platform.

Powered by Realtime's own CommHive platform, this integrated call centre unifies IP telephony, call-centre management, push-to-talk and mobility on a single multi-tenant architecture.

Everything is managed from one pane of glass — routing, agents, reporting — giving the operator enterprise-grade communications without stitching together separate systems.